Contact Us
Corrections are the most useful thing you can send us. Terms move constantly and we would rather hear it from you than leave a wrong figure up.
[[EMAIL]]
We read everything. We cannot reply to every message, but anything reporting an error on the site gets checked.
What to send
- A correction: a bonus that no longer exists, a wagering requirement that has changed, a withdrawal limit we have wrong. Tell us the casino and what you saw, and we will verify it against the operator's terms.
- A payout that behaved differently: if a site we list took far longer than our figure, that is genuinely useful. Please say which rail you used and roughly when, because both change the answer.
- Press and partnerships: same address, and please say which in the subject line.
What we cannot help with
We are not a casino and we have no access to your account. If your withdrawal is stuck, the operator's own live chat is the only route. Give them the transaction ID and ask whether it is sitting with payments or with security, because those are different queues.
We also cannot recover funds, reopen closed accounts, intervene in a dispute, or reverse a self-exclusion. For gambling harm, the free help on our responsible gambling page is the right place, and it is available 24 hours.